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Company Journey

Multi-channel company journeys: LinkedIn Ads, Google Ads, Reddit Ads, AI referrals and organic visits on one timeline.

Click any company in Companies and you land on its own page: the account's multi-channel journey. It holds every channel that touched the account (LinkedIn Ads, Google Ads, Reddit Ads, AI referrals and organic website visits), every person who engaged, its stage, its intents and its deals, in one place. This is the screen to open before a sales call, or the one to hand to Zena with "brief me on this account".

A Company page, with LinkedIn and other-channel performance, contacts, intents and ABM stage.

Where to find it

Open Companies and click any company name. You can also reach a company page from almost anywhere it's mentioned: a Campaign's company list, a deal, or the Top Engaged Companies widget on your Dashboard.

The company details panel

Down the right-hand side is the account at a glance:

Company details

Website, location, and links out to the company's LinkedIn page and its record in your CRM.

Current & lifetime ABM stage

Where the account sits today, and the furthest stage it has ever reached. See ABM Stages.

Lifetime engagement score

How engaged the account is overall, from Low to Very High. It is the quickest read on how warm the account is, based on LinkedIn Ads engagement.

Intents

The buying signals attached to the account, each with the date it was picked up. See Intents.

There's also an Exclusion panel showing whether the account is currently excluded from your ads, with a shortcut to exclude it. See Exclusions.

Current vs. lifetime

If lifetime stage is ahead of current stage, the account has cooled off. It reached further in the past than it sits today, and that gap is often worth a follow-up.

Overview

The key metrics (impressions, clicks, engagements and cost) come from LinkedIn's data, at ad, ad set and campaign level. The other channels on the timeline are the account's touchpoints from your CRM: Google Ads, Reddit Ads, organic search and social, direct website visits and AI referrals (traffic from AI assistants and answer engines). Those currently rely on the HubSpot integration and are built from your contacts' source history; see Sources.

Put together, that is the 360° view of the account: what it saw and clicked on LinkedIn, what it did on the other channels, who at the company did it, and where the deal stands.

Underneath, a chart plots those metrics over time, so you can see when the account was active and what it cost you. Use the checkboxes to toggle individual metrics on and off, and the date picker to change the window.

Ad Sets

Ad Sets show the performance across all of the Ad Sets that were served to this company. That is useful for two reasons:

  • It helps you narrow down the right outreach messaging and build the motion around what the account already shows interest in.
  • It helps you refine your whole LinkedIn ABM motion. If some inventory type, like Thought Leader Ads, contributes the most towards revenue, it might be worth doubling down on.
Breakdown of performance across Ad Sets, with Deal data

The tabs

Each tab drills into one part of the account:

TabWhat's in it
OverviewCross-channel performance, contacts and the activity feed
Ad SetsThe ad sets that reached the company, and how it responded to each
CampaignsThe same, rolled up by campaign
ABM CampaignsWhich ABM campaigns the account belongs to
IntentsThe intents attached to it, and when each was detected
DealsThe CRM deals tied to the account
ContactsThe people at the company and their source touchpoints
ABM StagesStage history: which stages it entered, and when
ExcludeExclude the company from your ads, or see why it already is
Numbers won't always tie out

Ad set figures won't sum to the campaign total, and campaigns won't sum to the account total. That's LinkedIn's reporting, not a bug. See why the numbers don't roll up.