ABM Stages

Track how accounts move across your funnel - and easily identify the Interested accounts.

ABM Stages make account scoring easy. Instead of building and maintaining complicated scoring logic inside your CRM, you define stages in ZenABM as simple conditions, built from your LinkedIn ad data, your HubSpot data, or both. Every account is then scored and placed automatically.

You do not need a HubSpot/Salesforce/CRM connection to use ABM Stages. They can work on LinkedIn data alone.

Your stages in order, each with the conditions that put an account there.

How stages work

You define an ordered set of stages that mirror your funnel.

Each stage has a set of conditions. When an account meets them, ZenABM places it in that stage. As accounts engage more, or as deals progress in your CRM, they move on their own. There is nothing to maintain by hand.

Context matters

ABM Stages are calculated both at the general level and separately for each of your ABM Campaigns.

Building conditions

A stage is one or more condition blocks, combined with AND (all must be true) or OR (any can be true). Every condition is the same shape: pick a condition type, a metric, a comparison, and a value.

Building a condition from condition type, metric, comparison and value, chained with OR.

There are four condition types:

LinkedIn

LinkedIn Metrics

Impressions, clicks, engagements, CTR, CPC and cost. For example, "clicks greater than or equal to 5".

HubSpot

Lifecycle Stage

A company's HubSpot lifecycle stage, such as "Sales Qualified Lead".

Deal Stage

A specific CRM deal stage, or that an account has an open deal.

HubSpot

Custom Property

Any HubSpot property at the Company level. Ideal for external data sources you track, like webinar attendance, whitepaper downloads, form fills on your website and more.

Combine CRM & LinkedIn Data

Combine CRM data (like Employee Range) with LinkedIn metrics. For example, "Aware" could be at least 50 impressions for 1-10 employees OR at least 250 impressions for 50-250 org size.

Setting it up

Check the defaults

Each account starts with some default stages.

Your start date: define an ABM Campaign

We use the earliest start date among your active ABM Campaigns as the cut-off point for stages calculation. Set up at least one ABM Campaign.

Define your Customer and Lost stages

Define Customer and Lost right away to get revenue attribution working. We highly recommend using a Deal/Opportunity for both. For example: Customer is a Deal in stage Closed Won.

Let it sync

ABM Stages sync once a day, at midnight.

What stages give you

The right accounts at the right time

Scoring surfaces which accounts are Interested now, so Sales works the ones that are ready.

Leading indicators of campaign health

Accounts entering a stage move long before pipeline does, which makes it the earliest read on whether a motion is working. See Dashboard.

Journeys overall and per motion

See an account's full stage history, and its progress within a specific ABM Campaign.

HubSpot

Stages where your team works

Stage is written back onto the HubSpot company record (or Salesforce Account).

The ABM stage and windowed LinkedIn metrics, synced onto the HubSpot company record.

Reading the results

You can click on any Stage Badge to see its dedicated page.

  • Entering vs. progressing. For each stage, see accounts arriving and accounts moving on, so you can spot where they stall.
  • Per-company history. Every account carries a full stage history: where it went, and how long it spent at each step.
  • On the dashboard. Companies in ABM Stages is your funnel today; Companies Moving ABM Stages is momentum.

Best practices

Use time-boxed conditions

Use ZenABM's own time-boxed fields to keep stages fresh. For example: Interested companies are the ones with at least 5 clicks in the last 30 days.

  • Pull in external HubSpot signals. Whitepaper downloads, webinar attendance, form fills: anything living in a HubSpot property can drive a stage. Ad engagement plus a whitepaper download is a much stronger signal than either on its own.
  • Stage order matters. We evaluate stages in reverse-waterfall order, starting from the lowest and moving up towards Identified. If a Company meets any stage condition, it is not evaluated further, so make sure the lower stages are meaningful.
  • Keep making adjustments. If everyone piles into one stage, your thresholds are too loose or too tight. Adjust and recalculate.
Note

LinkedIn-only conditions work on their own. Lifecycle, deal and custom-property conditions need a connected CRM. See HubSpot or Salesforce.